Southern Sun Ridgeway Lusaka

I recently had the pleasure of staying at the Southern Sun Ridgeway Lusaka, and I must say that it exceeded my expectations in every way. From the moment I arrived, I felt a sense of warm hospitality and exceptional service. What truly made my stay special, however, was the thoughtful and personal touch from the hotel manager. Upon checking in, I was delighted to receive a personalized note from the manager at the reception desk, welcoming me to the hotel and making me feel like a valued guest. It was a lovely surprise and set a positive tone for my stay. The hotel itself is comfortable and well-appointed, with clean and spacious rooms, delicious food, and a lovely atmosphere. The staff were friendly and helpful, always eager to assist with any request or query. Overall, I would highly recommend the Southern Sun Ridgeway Lusaka to anyone looking for a comfortable and welcoming stay in Lusaka. The combination of excellent service, comfortable accommodation, and personal touches like the note from the hotel manager made my stay truly unforgettable. Thank you to the team at Southern Sun Ridgeway Lusaka for a wonderful experience - I look forward to returning in the future! Pros: The hotel has a great location, close to the city center and major attractions. The staff are friendly and welcoming, with a particular mention to the reception team who made me feel at home with a personalized note from the hotel manager. The rooms are clean, spacious, and well-appointed, with comfortable beds and modern amenities. The food at the hotel restaurant is delicious, with a good selection of local and international dishes. The hotel has a lovely atmosphere, with a nice pool area and outdoor seating.

This is a beautiful historic hotel located in the heart of Lusaka. The locals shared with me that this hotel had been part of many special occasions for decades. It has had a very nice modern update with perfect decor and it has very lush landscaping with a really nice terrace for meals. I enjoyed watching the birds and the scenic pond every morning. The food was delicious and well priced. The pool is lovely and private. The staff was very helpful and kind. I would definitely recommend it to others and stay there again myself. I was thankful for air-conditioning and power even though the area has had a lot of trouble with power.

I've stayed here many times, and it looks like the rooms have been upgraded a bit - very comfortable. The eating space around the pool with the baby crocs is as fun as ever, although the plants for the weaver birds were cut. Hope they grow back and that the birds return!

The location for my business was helpful and everything near by for my meetings.The room was adequate and for the needs. The staff in the restaurant in particular NChimunya and the 2 staff called Memory were very helpful cheerful and chatty clearly care about what they do and demonstrated good service and relationship skills.. Even the wider staff were helpful with a smile. The food was of a good standard and value for money. Having an ATM on site was very useful as well. The hotel from the airport was nit too far. The crocodiles tiny ones were a source of interest.

The staff were all friendly and respectful. The two ladies Regina Chileshe & Mary Phiri kept the ladies’ toilets near the reception very clean, very courteous ladies. Mrs Liseli was friendly and helpful. The staff in the restaurant were superb. Overall, staff were friendly. Thank you for your hospitality and hope to come back soon. Brenda M Dixon